Last Updated: June 18, 2025

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At Tifartenu, we're passionate about offering unique and high-quality paintings. To ensure we can continue to provide beautiful art and maintain our operational effectiveness, we do not accept returns or offer refunds on any purchases made through Tifartenu.com.

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Please take a moment to carefully read this policy before finalizing your purchase.

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Why We Don't Accept Returns: Operational Efficiency & The Nature of Art
Our business model is designed to maximize efficiency, allowing us to focus on sourcing and presenting exceptional artworks. Processing returns for original paintings involves significant logistical, administrative, and financial complexities that would ultimately impact our ability to deliver our specialized offerings at their current value.

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By implementing a strict no-return policy, we can:

Streamline Operations: Minimize the complex logistics, specialized handling, and administrative overhead associated with managing returns for unique art pieces.
Maintain Competitive Pricing: Avoid the substantial costs related to return shipping, specialized packaging, potential damage, and re-authentication, allowing us to keep our pricing as accessible as possible.

Focus on Art & Artists: Direct our resources and efforts towards curating new collections, supporting artists, and improving the overall experience of acquiring art, rather than managing reverse logistics.

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All Sales Are Final
By completing your purchase on our website, you acknowledge and agree that all sales are final. This means that once a transaction is completed, you will not be eligible for a refund or exchange. We encourage you to carefully review all painting details, dimensions, and images, and ask any questions you may have before purchasing.

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Damaged During Initial Shipment or Incorrect Item (Limited Exception)
While we do not accept returns, your satisfaction is paramount to us. In the rare event that your painting arrives damaged during the initial shipment or if you receive an incorrect item due to an error on our part, please contact us immediately within 3-5 days of receiving your order.

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To help us address the issue quickly, please provide:

Your order number.
A clear description of the damage or the incorrect item received.
Clear photographic or video evidence of the packaging (if damaged) and the damage to the painting itself, or the incorrect item. This is crucial for insurance claims and our assessment.

Upon review and verification that the painting was damaged during its initial shipment or that an incorrect item was sent due to our oversight, we will, at our sole discretion, either:

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Arrange for repair if feasible.
Offer a suitable replacement (if an identical piece is available, or an alternative piece of comparable value).
Issue a store credit.
Provide a partial or full refund.

We reserve the right to deny any claims that do not meet these criteria or are reported outside the specified timeframe.

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Contact Us
If you have any questions or require clarification about our No Returns Policy, please contact us before making a purchase. We're here to help you make an informed decision and ensure you're confident in your art acquisition:

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Email: info@tifartenu.com
Through our website: https://www.tifartenu.com/contact